In this brand new release, we shall retain especially the creation of new sub-entities via the SDK as the main improvement. This feature provides interesting new way to store informations about your contacts.

Main bug fixes and improvements:

  • Corrected performance issue on the contact list where a user sorts by clicking on the column heading
  • In previous releases performing a Group or Company Lookup in the Advanced Query dialog, followed by a second Group or Company lookup created unexpected results by displaying a previously viewed Group. This no longer occurs and the appropriate Group or Company is displayed.
  • Fixed loss of details issue when an activity was rescheduled from the scheduling conflict dialog. This problem no longer occurs and details are retained when rescheduled.
  • In past releases, after adding two ACT! databases as Outlook address books, users were unable to delete either one. This has been corrected and users can delete unnecessary address books as needed.
  • Initial user filter settings were set to all users in the default opportunity dashboard components instead of just the logged-in user, in previous releases. This is no longer the case and the logged-in user is set by default for opportunity dashboard components.
  • Added intelligence to distinguish backups from different databases. In past releases, ACT! didn’t distinguish between backups created from different databases and would only maintain a total number of backups as set in the scheduler preference. Now the total number of backups are maintained per database.
  • Fixed data type issue in sync which displayed the error “Synchronization has failed. Server Error Description: Error converting data type int to tinyint. Contact your administrator for assistance.” Release changes in how some internal ID’s are stored so that this error no longer appears and sync works correctly.


Link to complete list of changes: Knowledge Base

How to Download and Apply the ACT! by Sage 2008 (10.0.2) Service Pack? Follow this procedure in the KB: Knowledge Base

Update still not available via the "Help » ACT! Update…" menu. Be sure to download the good update depending your version of ACT. You’ll find your exact version in "Help » About ACT!" Menu. Have a look at the second line of this print-screen.





The "English (Europe)" is the version in this example.