What about this version? Not really many new features. But as we use it since its beta version, we have to tell that this is the most stable version ever since the famous 6.0 version. This release is not only stable, but also very fast. All users still in version 2007 (9.0) or previous should upgrade whitout any hesitation. For users in version 2008 (10.0) it is probably less obvious to pay for a new release which doesn't give you a real new feature. Except if you really need a better Outlook integration.

The improved e-mail integration provides you more options for tracking and organizing e-mails in ACT: on-the-fly e-mail history recording, attaching e-mails en masse, scheduling an activity from the e-mail and especially the ability to use the native outlook rules to record an e-mail in ACT.

Search capabilities were also improved: the dialog box has been enhanced with new options and you have a new submenu in Lookup which gives you a fast access to your previous lookups.

Calendar printouts have been improved and Premium users could now select more than 10 users in the calendar filters.

It is also easier to configure the scheduler at your needs. And the synchronization box has been really improved to show you what data is tranferring step-by-step.

You'll find all details about these new feature on the Knowledge Base: What's new in ACT By Sage 2009 (11.0).